seank and the push notification heard ‘round the coffee shop

Did you hear about the recent notification on the Starbucks app? Apparently, an employee accidentally sent a message to all users of the mobile app that said, “Hello test1 from seank”.

This one is not entirely unlike the FAA incident earlier this year. The consequences to the rest of the world were far less severe to be sure.

But, to seank I would say, thank you for revealing a weakness in our system. If a push notification can accidentally go out to everyone based on the actions of a single person, given enough time, this is going to happen. So now the engineering team gets the chance to shore things up.

And for a pretty low cost, I’d say. You could imagine far worse things that a rogue actor could send out to the every phone running the app.


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